Teleperformance Hiring Work From Home Technical Support Executives – Apply Now!
Location: Work From Home (WFH)
Job Role: Technical Support Executive (Voice Process)
Experience Required: 0 to 2 years
Salary: ₹2.25 LPA to ₹3.5 LPA (Approx.)
Education: 12th Pass / Graduate (Any Stream)
Job Type: Full-time, Permanent, Remote
Job Description:
Teleperformance is hiring enthusiastic and tech-savvy candidates for the position of Technical Support Executive. This is a great opportunity to work remotely and build your career in the IT support domain.
Key Responsibilities:
- Handle technical support queries via phone (voice process)
- Troubleshoot issues related to internet connectivity, devices, or software
- Guide customers in resolving technical concerns professionally
- Document interactions in the support system
- Meet performance metrics and ensure high customer satisfaction
Skills Required:
- Basic understanding of computer hardware/software and networking
- Excellent communication skills in English and Hindi
- Ability to remain calm and handle difficult situations over calls
- Good problem-solving abilities
Perks and Benefits:
- Permanent work from home
- PF, ESIC, and health benefits
- Incentives and performance bonuses
- Paid training and career growth opportunities
How to Apply:
Interested candidates can apply directly via the job listing on Naukri.com or visit the official Teleperformance careers page. Don’t forget to update your resume before applying!
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Frequently Asked Questions (FAQs)
Q1: Is this job fully remote?
Yes, this is a 100% work-from-home opportunity.
Q2: Do I need technical experience to apply?
No, freshers with good communication skills and basic tech knowledge can apply.
Q3: Is this a voice-based process?
Yes, it is a technical voice support role where you’ll interact with customers over calls.
Q4: What are the working hours?
It may involve rotational shifts. The specific schedule will be shared during the interview.
Q5: What is the selection process?
Typically includes a telephonic interview, basic aptitude/communication assessment, and HR round.
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