Flipkart Hiring Chat Support Executives – Earn Up to ₹40,000 | 250+ Vacancies

Are you looking for a stable job in customer service without having to handle long phone calls? Good news—Flipkart is hiring 250+ Chat Support Executives in India. These are non-voice customer service jobs, where you’ll handle queries via chat and email.

With a salary package of up to ₹40,000 per month, multiple allowances, and career growth opportunities, this role is an excellent choice for freshers and experienced candidates alike.

In this article, we’ll break down the job details, skills required, perks, career growth, and application process—everything you need to know before applying.

Why This Job is Worth Considering

Customer service roles are often seen as stressful because of constant phone calls. However, non-voice chat support jobs are different:

• You’ll resolve queries through typing, not talking.

• Lower stress compared to continuous calling.

• Chance to improve written communication skills.

• Easier to handle multiple customers simultaneously.

With Flipkart being one of India’s top e-commerce companies, you’ll also enjoy corporate-level perks like housing, food, and transport allowances.

Job Highlights – Flipkart Chat Support Executive

Here’s a quick snapshot of the role:

• Designation: Chat Service Representative (Non-Voice BPO)

• Location: Ahmedabad (Work from Office)

• Openings: 250+

• CTC (Salary): ₹30,000 – ₹40,000 per month (based on experience)

• Weekly Off: 2 rotational days

• Work Type: Full-time, Permanent

• Eligibility: Freshers & experienced candidates can apply

This means whether you’re just starting your career or already working in a BPO, this job can fit your needs.

Roles & Responsibilities

If selected, your day-to-day work will include:

• Responding to customer queries via chat and email.

• Resolving complaints related to orders, payments, or deliveries.

• Updating customer records in the system.

• Escalating complex issues to higher teams when needed.

• Maintaining professional and polite communication at all times.

Since it’s a non-voice role, you won’t be required to make or receive calls, which is a big plus for many job seekers.

Required Skills & Eligibility

You don’t need a fancy degree to get this job, but you do need the right skills:

1. Excellent English Writing Skills – Strong grammar and spelling are must.

2. Typing Speed – Minimum 35-40 words per minute with accuracy.

3. Customer Handling Skills – Patience, empathy, and quick problem-solving.

4. Flexibility – Comfortable with rotational shifts (morning, evening, night).

5. Willingness to Relocate – This role is based in Ahmedabad.

👉 Pro Tip: If you’re a fresher, highlight your typing speed, communication skills, and willingness to learn in your resume.

Salary, Perks & Benefits

Flipkart offers one of the most attractive packages in the BPO industry for chat support:

• 💰 Salary: ₹30,000 – ₹40,000 per month (depends on your experience)

• 🏠 House Allowance – Support for relocation or living expenses

• 🍴 Food Allowance – Subsidized or free meals in some locations

• 🚐 Transportation Allowance – Pickup/drop facility for shifts

• 📅 Work-Life Balance – Monday to Friday, Saturday and Sunday will be off

Compared to typical BPO roles that pay ₹18,000–₹22,000, this salary package is significantly higher.

Career Growth Opportunities

A lot of people think BPO jobs don’t offer growth—but that’s a myth. At Flipkart, career progression is possible in multiple directions:

• Team Lead (leading a group of agents)

• Quality Analyst (monitoring chats for service quality)

• Trainer (coaching new hires)

• Operations Manager (overseeing an entire process)

Some employees even move into backend operations, product support, or HR roles over time.

👉 Real Example: A candidate named Ritika from Nagpur joined Flipkart as a Chat Support Executive in 2020. Within 3 years, she became a Process Trainer. Her story shows how this role can be a strong foundation for career growth.

Who Should Apply?

This job is a perfect fit for:
✔️ Freshers who want a corporate start
✔️ Experienced BPO employees who want a non-voice role
✔️ Students / Graduates looking for a stable income
✔️ Anyone with good English skills & fast typing speed

How to Apply

You can apply directly through:

• Naukri.com Job Listing (Credible Consultancy is handling recruitment)

• Flipkart’s Career Page (official site)

Application Tips:

• Keep your resume updated with customer service keywords.

• Mention skills like typing speed, English fluency, and problem-solving.

• Be ready for written tests (typing + grammar) during interviews.

FAQs – Flipkart Chat Support Jobs

1. Is this job permanent?
Yes, it is a full-time, permanent role (not contractual).

2. Can freshers apply?
Yes, freshers are welcome. If you have good typing speed and English, you have a high chance of selection.

3. What is the interview process like?
Usually includes: HR Round, Typing Test, English Grammar Test, and Client Round.

4. Is relocation mandatory?
Yes, since this is a Work from Office role in Ahmedabad.

5. What’s the work timing?
It’s a rotational shift job, so you may work morning, evening, or night shifts.

Final Thoughts

With over 250+ vacancies, this Flipkart Chat Support Executive job is one of the best current opportunities in India’s BPO sector. The combination of good salary, multiple perks, career growth, and non-voice responsibilities makes it highly attractive for freshers and experienced candidates.

If you have strong written English, fast typing speed, and flexibility with shifts, this could be your chance to start or upgrade your career in a leading e-commerce company.

👉 Don’t wait too long—apply now before the vacancies fill up!